Residential Rental Management Services

Professional Residential Rental Management Across Metro Vancouver

Full-Service Residential Rental Management — From Tenant Care to Long-Term Asset Growth.

A Smarter Approach to Residential Management

Proactive oversight. Financial Clarity. Long-term property performance.

Residential rental management requires more than routine oversight — it demands proactive planning, responsive tenant care, and disciplined financial management. At Dorset Realty Group, we provide full-service residential rental management designed to protect your property, stabilize occupancy, and support consistent rental income. With structured systems, local expertise, and hands-on management, we ensure your investment operates smoothly while reducing risk, vacancy, and administrative burden.

We provide full-service rental management covering daily operations, financial oversight, and legislative compliance across Richmond, Vancouver, Burnaby, New Westminster, Surrey, Coquitlam, Langley, and Metro Vancouver.

Dorset Realty residential property management

What We Offer

Full-Spectrum Residential Services

Covering everything from finances to compliance, day-to-day operations to long-term planning.

Annual Maintenance Planning & Budget Management

Effective property management begins with strategic planning. As your management agent, we develop a realistic annual operating budget grounded in a critical maintenance plan. We manage property expenses with precision—daily, weekly, and monthly—ensuring alignment with your approved budget and protecting your bottom line.

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Residential Leasing Services

We manage the complete marketing and leasing process for residential rental properties. From strategic pricing and targeted marketing to thorough tenant screening, compliant lease documentation, and renewals, we handle every step with precision. Our focus is maximizing occupancy, securing quality tenants, and protecting your rental income — while minimizing risk and vacancy.

24/7 Emergency Response — Local Team

Our Rental Managers personally handle emergency calls for their assigned properties, supported by a local administrative team. When an emergency arises, our on-call administrator collects information and promptly contacts the responsible Rental Manager—someone familiar with your property and its contractors. Unanswered calls are escalated to the Associate Broker and Managing Broker within 15 minutes to ensure swift resolution.

Tenant Portal & Technology

For selected properties, your tenants benefit from a robust online portal tailored to each rental building. Through their accounts, they can submit inquiries, maintenance requests, and access important documents such as building notices, rules, and move-in/move-out procedures. This streamlined communication enhances tenant satisfaction and operational efficiency.

Insurance Management

We ensure timely renewal of property insurance policies and assist owners with annual reviews to confirm adequate coverage—including full replacement value, earthquake and flood protection, building code compliance, boiler and machinery coverage, glass and water damage, and comprehensive general liability.

Trusted Vendor Network

Our 50+ years in BC property management means we've built strong relationships with reliable contractors across all trades. We leverage these partnerships to deliver quality work at competitive rates—and we're always open to working with vendors you already trust.

Full Accounting Services

Our accounting team delivers detailed monthly financial statements and invoice records. Invoices are paid promptly, and vendors can contact our office anytime for payment updates. For rent collection, our accounting team works closely with Property Managers to ensure timely follow-up and proper issuance of Residential Tenancy Branch forms, helping minimize losses and maximize recovery.

Dedicated Rental Managers

You'll meet your assigned Rental Manager before we even begin—often prior to the first day of management. We believe continuity is essential to a smooth transition, so property owners work with the same manager from day one. Our managers are supported by a full administrative and accounting team to ensure seamless onboarding and ongoing service.

High-rise Residential Management Services

Low-rise Residential Management Services

Townhomes Residential Management Services

Our Reviews

Hear first-hand from our incredible community of customers.

Dorset Realty Group has managed our campus for years with professionalism and care. The team responds quickly, communicates clearly, and delivers reliable results.

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Christopher H.

Director of Governance and Administration

We have trusted Dorset Realty Group for long-term property management. The team keeps our buildings strong, tenants satisfied, and operations running smoothly.

NM

Norman M.

Property Owner

Dorset Realty Group managed our commercial sale with professionalism and honesty. We felt respected, well informed, and supported through every decision.

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Pamela W.

Commercial Owner

Dorset Realty Group has been excellent for our rental needs. Our property manager replies fast, coordinates repairs smoothly, and makes the process easy.

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Leia B.

Rental Client

Our property manager at Dorset Realty Group is responsive, proactive, and organized. Repairs are handled quickly, and communication is clear every step of the way.

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Haoel Y.

Rental Owner

Damien Roussin at Dorset Realty Group guided our first purchase through a fast market. His calm advice helped us make smart decisions and secure a home we love.

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Kim F.

Homebuyer